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If you created your account or joined the Cylinder Loop service before 28th July 2023, we kindly ask you to activate your account here and create a new password.
Privacy policy
Your privacy is important to Aarke Inc. (“we”, “us” or “our”). To better protect your privacy, we provide this statement explaining our online information practices, and the choices you can make about the way your information is collected and used while visiting and placing orders for products and services via aarke.us and aarke.ca (for end users in the United States and Canada), available by desktop or mobile web, or smartphone application (hereinafter the “Website”).
To provide you with the best experience possible while using the Website, upon purchase of products from this Website, upon interaction with support services, upon subscribing for newsletters and other marketing and other interactions between you and us, you may from time to time provide us personally identifiable information that we collect and process.
This statement regarding our privacy practices (the “Privacy Policy”) describes how we treat the information we or our strategic partners collect when you visit and/or use the Website or place an Order. When doing so, you also consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy – Please read this Privacy Policy before using the Website or submitting any personally identifiable information.
Capitalized terms used but not otherwise defined in this Privacy Policy have the meanings set forth in the accompanying Terms of Use.
This Privacy Policy contains information concerning the following topics, among others:
Notice of all changes that materially affect ways in which PII may be used or shared will be posted in updates to our Privacy Policy, and your continued use of the Website shall be deemed your consent to any such changes.
Please note that you need to provide us with certain PII if you would like to purchase products or services from us (see also the Terms for Purchase ), if you would like to subscribe for newsletters or marketing and in some cases when you contact the support or customer service.
If you choose to withhold any PII requested by us for such purposes, we might not be ably to accept your Order, subscription for newsletters or marketing or solve the matter that you would like to have solved by the support or customer service.
PII Collection and Use
Depending upon your reason for using the Website, we may ask you for certain PII, such as your name, email address and/or telephone number. Under certain circumstances, we may use your PII, alone or together with other information that we or others may gather. For example, we may purchase demographic data from other companies.
We may use your PII, for example, to:
We sometimes collect data that, in and of itself, does not directly identify you. We may collect, use, disclose and transfer this non-personally identifiable information for any purpose. For example, we or our strategic partners may collect information about your visits to the Website, the links and advertisements that you click on and the URL that referred you to the Website. We and/or such third parties with whom we contract may use this information to serve you or like-minded consumers with advertisements relating to other products, programs or services.
When you pay for any of the products or services offered on the Website by credit card, your credit card information will be submitted through a plug-in application from a third-party gateway provider (such as Paypal), which third-party will store such data for processing payment for your Order, and we may store such data for use in future Orders. We have however not have access to your full credit card information.
We may share hashed portions of your PII with certain strategic partners to make our business more responsive to your interests and/or those of like-minded consumers. For example, we may aggregate your email address together with the email addresses of others who place orders on our Website, locally hash such data, and transmit the resulting hashed data to Facebook for the purpose of creating “Custom Audiences” (where targeted ads are sent to people on Facebook who have already been on our Website), and “Lookalike Audiences” (where targeted ads are sent to people on Facebook who have similar characteristics to people on our Custom Audience list). If you wish to opt-out of this use of certain hashed portions of your PII, please email us at support@aarke.com, and we will begin the process of removing your data from our Custom Audience list.
We may disclose PII in response to legal process (for example, in response to a court order or a subpoena). We also may disclose such information in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, to verify or enforce compliance with the policies governing our Website and applicable laws or as otherwise required or permitted by law or consistent with legal requirements. In addition, we may transfer PII about you if we or one of our business units or business parts, are acquired by, sold to, merged with, or otherwise assigned to another company.
You may contact us at any time by emailing us at support@aarke.com if you would like to:
Security
We are committed to ensuring that your PII is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the personal data we process. This includes for example firewalls, password protection, and authentication controls. Only authorized employees, agents and service providers, who have agreed to keep information secure and confidential, have access to your personal data. However, you should be aware that there is always some risk involved in transmitting information over the internet.
In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data, we will promptly assess the risk such event has on your rights and freedoms and if appropriate inform you and the relevant data protection supervisory authority of such event.
If you believe that your personal data has been compromised, please contact us via the contact information provided below as soon as possible.
Location Information
In some cases, we may collect and store information about where you are located, such as by converting your IP Address into a geolocation or utilizing the location services of our strategic partners. We may also ask you to provide information about your location, for example to use your geolocation information from your mobile device to geotag a post. We may use location information to improve and personalize services for you.
Cookies and Log Files
We may use cookies and web log files to track usage of the Website to facilitate access to the Website and to personalize your online experience. A cookie is a tiny data file which resides on your computer which allows us to recognize you as a user when you return to the Website using the same computer and web browser. Through the use of a cookie, we also may automatically collect information about your online and/or mobile activity and/or behavior, such as the web pages you visit, the links you click, and the searches you conduct. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered. As with information you enter at registration, cookie and log file data is used to customize your experience.
One type of cookie, known as a “persistent” cookie, is set once you’ve logged into the Website. The next time you visit the Website, the persistent cookie will allow us to identify you as an existing user. Another type of cookie, called a “session” cookie, is used to identify a particular visit to the Website. Session cookies expire after a short time or when you close your web browser.
Due to the communications standards on the internet, when you visit the Website we automatically receive the URL of the site from which you came and the site to which you are going when you leave the Website. We also receive the internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, as well as the name of your internet service provider (ISP). This information is used to analyze overall trends to help us improve the Website and the products and services we offer to you and like-minded consumers. The linkage between your IP address and your personally identifiable is never shared with third-parties without your permission or except when required by law.
Web Beacons
We may allow other companies, called “ad” (i.e., advertising) networks, to serve advertisements to the Website’s users. Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms.
To deliver these ads properly, we may include a file (known as a web beacon) from these ad networks within pages served by us so the ad networks may provide anonymized, aggregated auditing, research and reporting for advertisers as well as to target ads to you while you visit other websites.
Analytics information
We use third-party analytics tools to help us measure traffic and usage trends and online behavior. These tools collect information sent by your computer or mobile device or our Website, including the web pages you visit, add-ons, and other information that assists us in improving the Website. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual user.
Opting-Out of Targeted Ads
We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads (sometimes called “interest-based ads”) you receive and how we use your data.
Opting-out of this type of advertising through the below methods will not prevent you from seeing ads, but those ads will likely be less relevant because they will not be tailored to your interests. The ads might, for instance, be randomly generated or based on the web page you are visiting.
Do Not Track
Some internet browsers have incorporated “Do Not Track” (DNT) technologies that can send a signal to the websites that you visit indicating you do not wish to be tracked. We do not currently respond to browser DNT signals.
Surveys
From time to time, we may conduct user surveys. We may share any information gathered in these surveys with our affiliates, advertisers and strategic partners.
Children
We do not knowingly collect PII from children under the age of 13. If you are under 13 years of age, please do not submit any personal information on or through the Website unless you have first notified your parents and have obtained their express permission to do so.
Other Websites and Services
We are not responsible for the practices employed by any websites, mobile applications or other services linked to or from our Website, including the information or content contained within them. Please remember that when you use a link to go from our Website to another website, mobile application or service, our Privacy Policy does not apply to those third-party websites, mobile application or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.
Our data tracking uses Conversions API which shares data directly with third party servers.
Data Breaches
If we learn of a data breach resulting in the disclosure of your PII, we will use good faith efforts to notify you of the same by email.
Changes to the Privacy Policy
We may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of the Website after any modification to this Privacy Policy will constitute your acceptance of such modification.
Questions
If you have any questions regarding this Privacy Policy, please feel free to email us at support@aarke.com.
Company information
Aarke Inc
c/o Batch & Company PC
1150 S. Cedar Crest Blvd. Suite 203
Allentown, PA 18103